Real skills. Real confidence. Measured results from South Suburban Cook County.
South Suburban Cook County has some of the highest rates of digital disconnection in the Chicago region. We are one of the few free, in-person computer labs in this community.
121 ADULTS SERVED
Served since December 2025 - August 2026, with demand growing every month.
21 ZIP CODES
Across South Suburban Cook County, word is spreading.
65% AGE 50+
Our residents range from 18 to 75. Digital skills have no age limit.
Data reflects December 2025 through june 2026.
Digital Confidence
Every adult rates their digital confidence before and after each workshop, with gains ranging from +1.6 to +3.1, meeting or exceeding our +1.5 benchmark every single month.
Practical Application
85 practical documents created, ready to use the same day, including personal budgets, letters, small business documents, and AI-assisted projects.
Community Trust
Community Trust
50% of adults found BBWM through a friend or family referral. In a community where trust is earned through neighbors, not advertising, that number matters most.
10 out of 10
Quarterly Newsletter
Community Trust
99 of 110 survey respondents rated their likelihood to recommend BBWM a 10 out of 10. Not 8 or above, a 10. That's 90%.
Repeat Visitors
Quarterly Newsletter
Quarterly Newsletter
157 total visits across 121 adults year-to-date. Many adults return multiple times, reinforcing skills and expanding into new ones.
Quarterly Newsletter
Quarterly Newsletter
Quarterly Newsletter
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