Real skills. Real confidence. Measured results from South Suburban Cook County.
South Suburban Cook County has some of the highest rates of digital disconnection in the Chicago region. BBWM is one of the few free, in-person computer labs in this community.
109 ADULTS SERVED
Served since December 2025, with demand growing every month.
18 ZIP CODES
Across South Suburban Cook County, word is spreading.
61% AGE 50+
Our residents range from 18 to 73. Digital skills have no age limit.
Data reflects December 2025 through june 2026.
Digital Confidence
Digital Confidence
Digital Confidence
Every adult rates their digital confidence before and after each workshop, with gains ranging from +1.6 to +3.1, meeting or exceeding our +1.5 benchmark every single month.
Tangible Assets
Digital Confidence
Digital Confidence
63 career and life assets created, ready to use the same day.
7 job profiles, 7 small business documents, 5 resumes, 4 personal budgets, 3 cover letters, 19 learning projects and AI-assisted documents.
Community Trust
Digital Confidence
Community Trust
56% of adults found BBWM through a friend or family referral. In a community where trust is earned through neighbors, not advertising, that number matters most.
10 out of 10
Repeat Visitors
Community Trust
81 of 91 survey respondents rated their likelihood to recommend BBWM a 10 out of 10. Not 8 or above, a 10. That's 92%.
Repeat Visitors
Repeat Visitors
Repeat Visitors
170 total visits across 109 adults in our first six months. Many adults return multiple times, reinforcing skills and expanding into new ones.